Added
Added INACTIVITY_OVER_TIME reason code to Wallet Deactivated and Card Deactivated Webhooks
February 11th, 2026
The INACTIVITY_OVER_TIME reason code value is useful for clearly identifying when a wallet or card is deactivated due to inactivity, which filters out dormancy-driven events to reduce alert noise and unnecessary on-call escalation. This reason code can now be returned in a Wallet Deactivated or Card Deactivated webhook event. Existing webhook integrations will not receive or need to handle this reason code.
